e baji FAQ — All Your Questions Answered Here

No. Under e baji's policy, One account per person only You may keep one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. Separate members of the same household may hold individual accounts, but it is advisable to notify support in advance.

Yes. After logging in, you can change your password from your profile settings. However, your username cannot normally be changed once set. If you need to change it for a specific reason, Support team assistance now.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your national ID and a selfie. This is Protecting your account and funds ensures integrity and prevents fraud. Verification is typically completed within 24 hours.

To close your account, contact the support team. Before doing so, make sure you have withdrawn your balance. Once permanently closed, the account cannot be reopened. Responsible Gaming You can also find the self-exclusion option on the page.

On e baji bKash, Nagad, Rocket and other major mobile banking services are accepted for deposits. All methods are instant and secure. Please make sure to use a mobile banking account registered in your own name when making a deposit.

Minimum deposit at e baji ৳200. To claim the 150% first deposit bonus, the minimum deposit requirement must be met — see the bonus page for full details. There are no additional fees on large deposits.

Deposits typically appear in your balance within 5–10 minutes. If yours hasn't shown up yet:

• Keep a record of your mobile banking transaction proof (transaction ID)
• Contact support via live chat with that ID
• Typically resolved within 30 minutes

No. Under e baji's terms, Only payment methods registered in your own name must be used. Using someone else's mobile banking account may result in a blocked deposit and complications during verification. The same rule applies to withdrawals.

e baji does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad) may apply their own charges — up to 1.5%. These fees belong to the mobile banking company, not e baji.

Yes, Automatic. Your 150% welcome bonus will be credited to your account automatically on your first deposit after registration — no code required. For example: deposit ৳1,000 and receive ৳1,500 in bonus, giving you a total balance of ৳2,500.

Not directly. To withdraw bonus funds, you must first complete a specified wagering requirement. For example, if the requirement is 10x the bonus amount, you'll need to place bets totalling ten times the bonus before it becomes withdrawable. Actual deposited funds can be withdrawn at any time. Full terms and conditions are available on the bonus page.

Yes! Registered members who log in daily Daily Login Bonus Additionally, weekly cashback, free spins, and extra bonuses are offered during special events. Check the promotions page regularly so you never miss an offer.

Share your referral link or code with a friend. Once they register using that code and make their first deposit, Both you and your friend will receive a bonus. You'll find your referral code in your profile settings. The more you refer, the more bonuses you earn.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If wagering requirements are not completed within that time, the bonus will be forfeited. However, to your actual deposit balance No expiry.

Withdrawals at e baji are typically 15 minutes to 2 hours within the timeframe. Accounts with completed KYC verification enjoy the fastest processing. During peak hours it may take slightly longer, but never more than 24 hours.

Minimum Withdrawal ৳500. The maximum daily withdrawal limit varies by account tier — ৳50,000 for standard accounts and higher for VIP members. Larger withdrawals may require additional verification.

First, check whether your KYC verification is complete. Then confirm that the bonus wagering requirements have been met. If everything looks good but the issue persists, Contact us via live chat — providing the withdrawal ID will help resolve your issue faster.

e baji does not charge any fees for standard withdrawals. However, your mobile banking provider's own transaction charges may apply. For VIP members withdrawal fees are also waived in certain cases.

No. To make a withdrawal, you must first make a deposit and complete KYC. Withdrawals cannot be made from bonus balance alone — you must first Completing wagering requirements required. Your actual deposited funds can be withdrawn at any time.

At e baji, you get: Live Casino (Baccarat, Roulette, Blackjack), Sports Betting (cricket, football, tennis), Slots (1,000+ games), Progressive Jackpot and much more. Content from the world's top game providers, including Evolution and Pragmatic Play, is available.

Yes. All games on e baji Mobile-first design Ready to go. Play all games from any browser on both Android and iOS — no separate app installation required. Everything runs right in your browser.

Yes! e baji's Live Betting section, you can bet in real time on live matches. Odds update with every over in cricket and every goal in football. Live betting is available for all major Bangladesh, India, and international matches.

If a game freezes or crashes, refresh the page. Most games Auto-Resume feature — reloading the page will resume the game from exactly where you left off. If the issue continues, try clearing your cache or switching to a different browser. If the problem persists, contact support.

Yes. All games on e baji RNG (Random Number Generator) technology that is independently verified. Results in live dealer games are determined directly from a live video feed. No outcome is predetermined — everything is completely random.

Yes. e baji 256-bit SSL Encryption — the same technology used by the world's leading banks. Your personal and financial information is never shared with third parties. For more details, Privacy Policy Read it here.

2FA means that in addition to your password, Mobile OTP Verification. With this enabled, no one can access your account even if they know your password. After logging in, go to Profile > Security Settings to turn on 2FA. e baji strongly recommends keeping this active at all times.

Immediately contact support via live chat. We will immediately place a temporary lock on your account and initiate the recovery process. Once your identity is verified, your account will be restored — and if any unauthorised transactions are found, they will be investigated.

No, never. e baji will never ask for your password, OTP, or banking details via SMS, phone call, or email. If anyone contacts you claiming to be e baji and requests such information, it is a scam — do not share anything and report it to support immediately.

If you notice any suspicious activity — such as an unrecognized login or an unknown transaction — via live chat or email report it to us right away. Providing screenshots and a description helps us investigate faster. We take every report seriously.

In your profile settings Responsible Gaming section. There you can set your own daily, weekly, and monthly deposit limits, loss limits, and session time limits. Reducing a limit takes effect immediately — increasing one takes 24 hours. More details: Responsible Gaming।

Self-exclusion means voluntarily suspending your account — either temporarily or permanently. Options range from 24 hours to a permanent ban. by notifying the support team will be activated instantly — no questions asked.

Not at all. e baji Strict 18+ policy Age verification is carried out at registration, and identity documents are required again during KYC. If you suspect any underage account activity, please notify support immediately.

First Responsible Gaming page. Set your betting limits. Take a cooling-off period if needed. Our Responsible Gaming Support Team will help you without any questions asked. Seeking help is never a sign of weakness.

No. e baji never presents betting as a source of income. Betting is a Entertainment — Only bet money you can afford to lose without it affecting your livelihood. Always keep in mind that the house has the edge in the long run.